At Mezy Beauty, your satisfaction means everything to us. For health and safety reasons, all sales are final and we cannot accept returns or exchanges once a product has been opened or used.
However, we stand by the quality of our products and want to make sure you have the best experience possible.
Returns & Replacements
We will gladly replace or refund your order if:
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The product arrives damaged
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The product is faulty or defective
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You received the wrong item by mistake
How to Request a Return or Replacement
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Contact us within 7 days of delivery at info@mezyllc.com
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Provide your order number and photos of the damaged/faulty item.
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Once approved, we’ll arrange a replacement or refund.
Important Notes
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Items must be reported within 7 days of delivery to be eligible.
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Shipping costs are non-refundable.
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Refunds are processed to the original payment method.